Terms and Conditions


Any order implies on the part of the buyer the acceptance of these conditions.


The prices displayed are net including tax and excluding shipping costs which are the responsibility of the buyer.

Our prices are subject to change without notice from us. Only those in force on the day of the order are applicable.


For any destination the shipping costs are automatically calculated before your final confirmation.


Depending on the availability of the models ordered, packages are generally shipped 1 to 3 days after receipt of your payment.

If an additional delay should occur, the customer will be informed immediately.

All our shipments are made by post in Colissimo tracking (metropolitan France) without signature and Colissimo Expert International delivery against signature for other countries, as well as by the carrier Mondial Relay.
If you want a delivery against signature, please contact us (an additional cost will apply).
Regardless of the shipping method chosen, we will provide you with a link as soon as possible that will allow you to track the delivery of your package online.


Any product return must be the subject of a formal agreement between the seller and the buyer. The buyer has a legal period of 14 days from the date of delivery to return or exchange his product.
Any return must be made free (shipping costs at your expense, as well as shipping costs in the event of an exchange) and must be with the original packaging.
It is up to the buyer to carry out all checks, to make all reservations upon arrival of the equipment and to exercise, if necessary and within the regulatory deadlines, all recourse against the carrier.
Please note that any product with a personalized engraving cannot be returned.


Payment for your purchases made on our website is made when ordering by

- Bank card

– bank check, payable in France, made out in euros to the order of VIBRAWELL and addressed to VIBRAWELL, 27 route d'Outrechenais – 73720 QUEIGE

– bank transfer: the bank details are indicated to you at the time of validation of your order.


The goods will remain our property until full payment of the invoice price.


In the event of a dispute, the commercial court of Chambéry (73) will have sole jurisdiction, regardless of the place of delivery, the method of payment accepted and even in the event of a warranty claim or multiple defenders.